Do you post online reviews?

Jenny L Jones

online_reviewsAt one time or another we have all searched for reviews for a certain company or product we were thinking of doing business with.   Maybe we read one review and took that as word and maybe we searched out many reviews.   One thing we probably didn’t do is think about how the particular person who wrote the review effected his or her own experience.  A review is nothing but the perception of a certain persons experience with a certain product or company.

Three days ago I read several reviews of the company I work for and it hit me then how perception can make ones experience seem so different that someone they may be standing right next too.    When a person does a review they don’t say, “I’m in a bad mood today and my kids were acting up and I’m super stressed and maybe this contributed to my perception…

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